Page Comparison

CommEngine 8.

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8

January 11, 2021

What’s New in Version 8.8

1. Email campaigns make it easy to reach segmented customers directly to their inbox.

2. Now users can send SMS to any customer use our SMS campaign utilize the excel file.

3. Our new AI-based automated profiler will enrich your customer's profile automatically grabbing Phone No and email from your FB page.

4. Bulk lead can be added to the LMS use excel.

5. For companies, we simplify the pricing model by introducing company-wise customized pricing.

6. The system will automatically calculate the balance and credit utilize our central balance system.

7. We make the order management system more transparent by introducing wallet transaction history.

8. The updated central notification system will make your life easier by automatically notify new updates.

9. Now users will get a blinking sound while chatting.

10. Have multiple liked account? you will get automatic notifications from your link account.

11. We make the inbox filter configurable from the user end.

12. For any kind of help, users can check our Help Center document from the system.

Issues fix in this release

1. Fix multiple Click Needed for Storing the Phone Number and Email.

2. Users will get a notification when upload excels in LMS.

3. Webhooks Code & DB optimized. So users will get a faster webhooks response. 

4. Fix SMS campaign log.

5. Update Login page UI.

6. Update Grid Filter UI layout so that it will not break.

7. Facebook Feed Right sidebar UI update.

8. Profile picture Uploading issue.

9. Inactive save button while saving Issue Tag.

10. User tag mapping issue while uploading consumer with excel.

11. Individual Permission added for reporting.

CommEngine 8.6

July 01, 2020

What’s New in Version 8.6

1. We introduce a new module Lead Management System for companies to manage new or existing customers from our system easily.

2. Want to add multiple products in an order? we enhance our system to add multiple products in an order.

3. Downloadable The downloadable and printable invoice invoices can be generate generated in a single click for each order.

4. Different categories of unlimited products can be added in to the system with details detailed info and price.

5. We update our application to a multilingual system by adding Bangla as a new language.

6. Company can run an SMS campaign from our system as we introduce new SMS campaign system.

7. New mailing system implemented in Lead Management System module.

Issues fix in this release

1. Our system can grab Bangla phone number automatically.

2. Update performance by reducing internal API callcalls.

3. Fix UI broken issue in mobile.

4. Now business team member members will get mail after create a new company.

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1. Update look and feel of our main page.

2. User can search and apply filter easily with new global filter.

3. Now system will save all previous campaign history and filter for user to check and utilize.

4. Same user can’t login from different system.

5. User can see the correct snippet with inbox message.

Issues fix in this release

1. Fix page access token refresh issue.

2. Fix some internal error produce during process.

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1. Run the user synchronization process as delayed separate process.

2. Improve performance to synchronize customer from facebook page to in our system.

3. Update ticket assign UI.

4. Filter realtime notification according to user role.

5. While exporting excel from ticket history added new columns.

6. Instantly show reply icon in Feed when reply any comment.

Issues fix in this release

1. Fix Internet Error Issues.

2. Fix exception when click to see post data in feed.

3. Fix Inbox/Feed ticket count mismatch.

4. Change cursor icon when the ticket is already hidden

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1. Start of each week user will get automated weekly email with more interactive UI and analytics.

2. Now user can edit inbox ticket from assign section with ease.

3. Activity log report is now available to check company users daily activity at a glance.

4. More optimize inbox with ‘Go to Inbox’ option in each section.

5. More improved and organized real time notification system, now only assign person will get notification.

6. Updated auto user synchronization process.

7. Now export consumer mapping data into excel is more user friendly. 

8. New updated ui for User Map. 

Issues fix in this release

1. When any ticketed comment or reply is deleted, Make the ticket inactive. 

2. Fix automated subscription issue for team and business edition. 

3. When long text is put in inbox it becomes unusable.

4. Fix global search issue in Inbox stream.

5. Fix User name is not shown perfectly display as 'Facebook User'.

6. Fix Inbox campaign duplicate message sending issue.

7. Fix wrong campaign balance deduct issue on start a new campaign.

8. Fix mark as done issue in inbox.

9. Fixed Facebook tag import and re-sync issue.

10. Fix done with tag error thrown issue in inbox.

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